Frequently Asked Questions

-  How to join the site?

In the Top right corner click the join button and follow the instructions.

-  How to become a seller?

In the Account control section on your account page you will find Membership.

-  How to buy something?

After you have joined and created an account visit the store area and search the products. Once you have found an item you like add it to your cart. Once you are ready to check out click on the Shopping Cart icon in the bottom right corner of the page and check out through paypal. You then open your account page or the store page for that item and click download. Its that easy. 

-  What If I delete my account?

All your information will be removed from our data bases. So be aware that once you have deleted your account ALL records pertaining to you will be removed. That includes records of all items bought.

-  Do we collect data and for how long?

Yes we collect the bare minimum data needed to serve you. Like your name, email, date of birth and a few optional items if you want to share it. We also collect your purchase history so that you will have access to everything you buy at any time. We will NEVER ask you for your financial information all transactions are done through paypal. We keep this information until you delete your account.

-  How do I reset my password?

You can enter the edit profile section two ways. In the top right corner you will see your Nic Name after you log in. Click it  and either click your Nic Name in the drop down list or click Account. On you Profile page click the edit button below your cover pic and on the Account page click edit profile in the Account control section. Fill out the change password section and click save.

IF YOU FORGOT YOUR PASSWORD then in the login section click the "forgot password link" and fill out form. Retrieve the new password from your personal email and log in. Go to edit profile and change it to something you will remember.

 

Membership Levels

There are two membership levels:

Standard - which is the free membership everyone has that allows you to have access to the site and purchase items from the store.

Merchant - which has the same level of access as a standard membership with the added ability to sell your products on TeacherTimeAcademy.com..

My Account

Your account page is a brief overview of the site as it pertains to you.

ONLY YOU CAN VIEW YOUR ACCOUNT PAGE.

All of your purchases will be shown on this page for easy downloading. Any messages from other members will be found on this page. And the latest articles from our staff will be displayed here.

On the left side of the page under the site banner you will find the Account Home drop down where you can visit your cart view your connections and membership level and unregister.

to the right side of the page you will find the account control area where you will be able to edit your profile.

If you are a Merchant with TeacherTimeAcademy you will gain access to your store area here. You will also have a brief overview of your product sales.

Member Guidelines

TeacherTimeAcademy respectfully requests that all contributors, buyers, and visitors to the site adhere to the highest code of ethics, respect for others, and using honesty and integrity as a basis for all we do.

Ethics.

We run our company using the highest code of ethics. Do not post anything that is hateful, intimidating, sexually explicit, racially or culturally offensive. TeacherTimeAcademy reserves the right to determine if materials are inappropriate or unlawful.

Respect. 

Be respectful of others. Do not use TeacherTime Academy to collect information on other teachers you find on our site. 

Honesty and Integrity.

Only post original lessons that you have created for sale. We value intellectual property rights and do not want unlawful contributions posted to our site. If it is not your original work, do not post it for sale.

Posting.

When posting, use clear, concise information to describe your product(s). We do not allow a return on any purchased product, unless it has been misrepresented or parts of it is missing. 

Purchasing.

Please be careful when you complete a purchase that it is the lesson you want. For example, when browsing from place to place and go back at some point to purchase a lesson plan, make sure it is the plan you meant to buy. Once it has been downloaded it is expected that you have bought it.

Registering.

It is expected that you provide only truthful information (name, location, occupation, experience, email, etc.) when you register for an account with TeacherTime for the purpose of posting or purchasing. 

Tech Questions
 

What if I can’t download a file?

  • If you’re on a school computer remember that some schools restrict downloading. You'll need to download your file at home or someplace off campus and save it onto a USB drive or email it to yourself.
  • Most of the time download issues are related to a bad network or browser connection. If you see an error message, refresh your browser and try again. Here is some download help specific to several major browsers: 

     You can also try right-clicking on the download link and saving the target (PC) or link (Mac) to your desktop.

What if I can't open a file?

Make sure the file you want to open has downloaded completely. If you’re using a school computer some schools have restrictions. If you're having problems at school, contact a network administrator or attempt to download and open the file from your home computer.

Determine the file type first that you are having problems with. At the end of the name of the file you will see .zip or .pdf these tell you the type of file it is. You'll find help with those specific files here:

 

What if my file isn't printing correctly?

Determine what file type you're having trouble printing.

If it's a ZIP file, you'll need to uncompress the file first before you can print the components.

If the file is a PDF, especially a PDF with a lot of graphics, it may look fine on your screen, but may not print out correctly. If you’re having trouble printing a PDF, please be sure that you're opening the PDF with the latest version of Adobe Acrobat Reader.

Open the PDF file with Adobe Acrobat Reader

  1. Click "Print"

  2. In the “Page Sizing & Handling” section, select “Shrink Oversized Pages” if needed

  3. Click on "Advanced"

  4. Check the "Print as Image" box

  5. Print the document

If your PDF blurry?

Your probably not using the latest version of Adobe Acrobat Reader. Download it for free here on Adobe's site (it's available for both Mac or PC). Once you download and install Reader, open the PDF again.

Comments

Leaving feedback, be it positive or negative, helps the merchant refine and better their products. All we ask is that be specific and constructive in your feedback. Frankly use the Golden Rule, treat others as you would like to be treated.

 

Proper feedback not only helps the merchant but also helps the potential buyer. The more specific you are the bigger impact it will have helping future Buyers decide if the resource is right for them.

 

If you’re having a problem reach out to the merchant using our on site mailing system.

Selling on TeacherTimeAcademy

Merchant Account

We offer one type of Merchant Membership This is an annual subscription fee and offers premium features and tools.

We have created the TeacherTimeAcademy marketplace to give educators a place to sell their original content. This will include a wide variety of items that are found throughout the classrooms across America. Once you purchase a Merchant account, you can start uploading products to your store. We will process the orders for you, provide a stable online environment for your store and help out with customer support. You will provide the original item to be sold, upload it, set the items price and promote it.

 

Setting Up Your Store

Your Profile page is your store page also. Be sure to tell your visitors about yourself and your experience. Remember these are your potential customers. You can upload a cover image to personalize your profile page also. You can edit or revise your items at any time.

There are several ways members can find your store items.

  • You can purchase Site Featured Status and your item will be placed at the top of all searches that pertain to the course associated with it.
  • Members will be able to view your items in the site store as a result of a search for that type of item.
  • Members can visit your Profile page and see all the items you sell.

Your store will exist at a unique store URL that's created when you sign up as a Seller. You’ll be able to personalize your store page by uploading a profile image or logo, telling your visitors about yourself and your experience, adding a store banner and so on. Start uploading resources and choose up to four resources to feature at the top of your store page. At any time, you can edit your listings, alter the titles and descriptions, change your prices, and swap in revised versions of your products.

How We Pay You.

We pay a monthly payout. For example the month of January would be paid out on our around February 15th. Depending on what day the !5th falls on. If the 15th falls on a Saturday then the payouts will be done by the following Monday, the 17th. All payouts and transactions with TeacherTimeAcademy will be handled through PayPal. You will be able to keep track of your sales on your Account page.

 

 

Refund Policy

All the resources you purchase on TeacherTimeAcademy.com is delivered electronically so you can't return the file like an article of clothing. Because of this all sales are considered final and nonrefundable.

 
Requests must be submitted within 30 Days of purchase and are granted on a case-by-case basis. Make sure to include the item name, any specific examples of faultiness and concerns you might have.

 

If your purchase falls into one of these following exceptions you may be eligible for a refund. 

 

  1. Technical Limits— You are unable to access the Item because of technical requirements. An example of this is that the item is a Notebook file and that fact was not listed in the description of the store item and you cant open a notebook file..
  2. Compromised Item File- The Item file is damaged or missing content that was expressly described in the store.. 
  3. Misrepresentation of Item-  The items description misrepresents what it is actually contained in the resource. 


 

My Profile

It's who you are on the site. You can edit this at any time and reset your password also using the edit option. ONLY You and the Admin Staff will be able to see your full profile. Other members will only see the following:

  • Nic Name
  • Description

Please understand that we value your privacy and have made many of the profile fields optional. But we would advise you to put up a more detailed description of yourself if you plan on becoming a Merchant. Frankly customers want to know what they are buying and from whom they are buying it.

How To Search

In the top left corner of the page is a search box. Enter your query there.

On the search page itself you will find 5 drop down boxes to narrow the searches for store items. pick the appropriate ones and click search.

TeacherTime Mail

How can I send a private message to a user?

There are 2 ways you can send a private message to a user 1) Click on the Mail icon in member menu and select Compose. In the Recipient field, type in the username of the user you want to send a message to. If the username exists, it will populate as you're typing in the Username. This will help to ensure you type in the correct username. 2) From the users profile you can click Send Letter.

Can I view messages I have sent?

Click on the Mail icon in member menu and click Outbox. This will take you to your Outbox which contains Messages and Greetings you have sent. You can have just messages display or just Greetings by placing a check mark beside what you want to see. Removing a check mark beside Messages for example will display everything but Messages and vise versa.

I accidentally removed the wrong message, can I retrieve it?

Click on the Mail icon in member menu then click on Trash. This will display all Messages and Greetings you deleted. Choose what you want to retrieve and click Restore The message(s) selected will now be back in your Inbox.

Are my messages on here permanently unless I delete them?

To save space on our server and to ensure the site is not running what it doesn't need to run, old messages will be removed after 180 days.

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